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Network Specialist III (Cloud Infrastructure (Tier lll))
ONTARIO CA 91758
Category: Telecommunications
  • Your pay will be discussed at your interview

Job code: lhw-e0-88400983

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Telus

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Summary

  Job posted:   Tue Apr 17, 2018
  Distance to work:   ? miles
       
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Network Specialist III (Cloud Infrastructure (Tier lll))

*Be a part of a transformational journey with innovative talent and leading edge technologies.*
*Join our team!*
Come and Join our Cloud Infrastructure team. As we have the privilege of ensuring our Customers have the best experience with our cloud services. We are a national team who work as a collective to tackle major outages and develop mitigation strategies. Our main focus is on being as proactive as possible, to ensure service continuity.
*Here's the impact you'll make and what we'll accomplish together!*
You have the technical expertise in supporting/managing a cloud services and its various components in Network, Computing, Storage, and Virtualization.
You have the initiative and passion to implement improvement strategies, in order to mitigate future outages and capacity to prioritize in a rapid growing environment, and you are a self-starter and look for opportunities to prevent outages, rather than simply responding to troubles.
*Here's how...*
* Own the proactively monitoring across the Service and Network layers for impacted Network based Events
* Own the resolution of complex issues, lead any future mitigation plans
* Partner with other team members to drive initiatives to improve the reliability of TELUS services through innovation and internal investment
* Lead technical and process support to internal departments and/or external customers by:
o Responding, resolving and/or escalating network and/or client issues within contracted time frame
o Proactively engage next level support teams as appropriate
*You're the missing piece of the puzzle...*
* Multi-application/converge network troubleshooting
* Strong understanding of virtualization/Storage/Datacenter technologies
* Cisco Collaboration Solutions products lines
* Advanced skills in SIP Implementation and Troubleshooting
* Solid understanding of firewall functions like ACL and NAT
* Microsoft Skype for Business
* Session Border Controllers
* Solid understanding of QOS, DSCP packet marking & best methods of troubleshooting
* Ability to troubleshoot complex Dial plans
* Ability to perform packet capture and analysis
* Excellent verbal and written communication skills
* Cisco CCNA or CCDA is required
* Cisco CCNP Data Center or Collaboration- is preferred
* Cisco and NetApp FlexPod Implementation and Administration Specialist - is preferred
*Great-to-haves:*
In-depth understanding of:
* Cisco Hosted Collaboration Solutions Experience
* Cisco Unified Communications Application set Experience
* Skype for business experience
* Cisco WebEx/Spark
*Who is TELUS?*
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV(TM). We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS,*you*create future friendlyŽ possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
**Title:** *Network Specialist III (Cloud Infrastructure (Tier lll))*
**Location:** *CA-Ontario*
**Requisition ID:** *TEC10461-18*
**Other Locations:** *CA-Ontario, CA-British Columbia, CA-AB-Calgary*

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